Sales Tracking
Sales review keeps your affiliate program honest. Every order an affiliate drives starts as a claim — the gap between claim and payment is your chance to catch cancellations, returns, and fraud before money leaves your account.
The Sales tab is where that review happens. Every affiliate-driven order is recorded, calculated, and held until you approve it. A sale links an order to the affiliate who drove it and stores the order, customer, total sale amount, commission Bloop calculated, and which campaign rules applied.
Best practice: Align your review rhythm with your refund window. Approving sales weekly — after the typical return period — means you rarely pay commission on an order that later comes back. Skim for anything unusual (a sudden spike from one affiliate, oddly large baskets) before bulk-approving the rest, and reject cancelled or returned orders promptly so balances stay accurate.
Sale statuses
Pending
Recorded and awaiting your review. Not yet payable.
Approved
Valid and confirmed. Counts toward the affiliate's payable balance.
Rejected
Declined (e.g. cancelled order, fraud, returned). No commission owed.
Paid
Included in a completed payout.
A sale starts as pending. Approve it to make the commission payable, or reject it to dismiss it. Once included in a payout, it becomes paid. Nothing is payable until you approve it — pending is a holding pen, not an obligation.
How commission is calculated
When an order comes in through an affiliate link, Bloop calculates the commission from the affiliate's campaign:
For a percentage campaign, the commission is a percent of the qualifying sale amount.
For flat per order (
amount_order), it is a fixed amount for the whole order.For flat per item (
amount_item), it is a fixed amount times the qualifying item quantity.
The qualifying amount respects the campaign's exclusions — excluded products or collections, discounts, shipping, taxes, and tips are removed from the base as configured. Tiered campaigns pick the rate the order total qualifies for, and product-specific rates override the campaign rate for listed products. See affiliate campaigns and commissions for the full rules. If the campaign has a maximum cap, the commission is limited to it.
Each sale stores a snapshot of the campaign rule that applied (its name, type, value, and which exclusions were active), so you can always see why the commission came out the way it did — even if you have since changed the campaign.
When to approve and when to reject
Order fulfilled, past the return window, nothing odd
Approve
Real revenue; commission is genuinely owed.
Order cancelled before fulfilment
Reject
No revenue, so no commission.
Order returned or refunded
Reject
The revenue reversed; don't pay on money you gave back.
Within the return window, otherwise normal
Wait, then approve
Approve after the window so a late return doesn't leave you paying on a reversed order.
Suspicious pattern (self-referral, coupon abuse, spike of tiny orders from one affiliate)
Reject and investigate
Protects the program from fraud before money leaves.
Manual/offline sale you can verify
Approve
Legitimate revenue tracked outside the normal flow.
Approve what represents revenue you have kept, reject what reversed or never existed, and wait when the outcome is still in doubt.
Adding a sale manually
If a sale happened outside normal tracking — for example an offline order or a missed attribution — you can record it by hand:
In the Sales tab, create a new sale.
Select the affiliate it belongs to. The affiliate must be approved; sales cannot be created for pending or rejected affiliates.
Enter the order details, total sale, and commission.
Manual sales are flagged so you can tell them apart from automatically tracked ones. Verify the order is real first — a manual sale skips the automatic tracking that would otherwise vouch for it.
Approving sales
Review pending sales and confirm the valid ones:
Approve or reject an individual sale from its record, or
Select multiple sales and bulk approve them.
Approving a sale updates the affiliate's approved balance and sends them an approval email. Rejecting sends a declined email instead. If you later delete or change a sale, Bloop recalculates the affiliate's approved balance automatically.
A practical rhythm: filter to pending, scan for anything unusual, handle exceptions individually (reject returns and oddities), then bulk-approve the clean remainder.
A worked example: a week of sales review
Illustrative. Monday's queue has six pending sales across three affiliates on a 15% campaign. Four are normal fulfilled orders past the 14-day return window, so you bulk-approve them against their rule snapshot. One $120 order was refunded Friday, so you reject its $18 commission. One $200 order shipped two days ago, still inside the return window, so you leave it pending for next week. Your approved balances reflect only real, kept revenue.
Exporting sales
Export your sales to CSV from the Sales tab. The file includes the order ID, campaign, affiliate name and email, customer, total sale, SKUs, commission, status, created date, and any note — useful for accounting and reconciliation.
Common mistakes to avoid
Approving before the return window closes. Approve a sale, the order comes back, and you have committed commission on reversed revenue. Time your approvals just after your typical return period.
Bulk-approving without a skim. Running bulk approval blind waves through returns, cancellations, and fraud. Scan for the odd ones first.
Letting pending sales pile up unreviewed. A growing pending queue hides both money you owe and problems you have not caught. Review on a steady cadence.
Related
Affiliate campaigns and commissions — the rules that set each commission.
Affiliate payouts — turn approved sales into payments.
Managing affiliates — the affiliates behind each sale.
Paying affiliates reliably — the rhythm that turns approvals into trust.
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