# How to see the store's collaborator code?
## Why do we need partner access from your store?
We need the temporary access to your store to help you with settings or fix the problem reported. We promise to be careful with every setting on your website. When we fix all problems, you can remove the access from your end.
## 3 steps to see the store collaborator code
### Case 1 – Code located under *Users > Security*
1. In the navigation tab, go to **Settings**
2. In the **Settings**, go to **Users > Security**
3. In the tab **Security**, you will see the **Collaborators Code**
In this example, the Collaborator Request Code is **6443.**
### Case 2 – Code located under *Users and permissions*
1. In the navigation tab, go to **Settings**
2. In the **Settings**, go to **Users and permissions**
3. Scroll down and your **Collaborator Request Code** will appear at the top of the page.
In this example, the Collaborator Request Code is **2653.**
