Privacy Policy
Effective Date: 16 September 2025 Last Updated: 16 September 2025
1. Introduction
Welcome to BLOOP (“BLOOP”, “we”, “us”, or “our”). We are committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us in any way. By accessing or using our services, you agree to the terms of this policy.
2. Information We Collect
We may collect personal information from you in a variety of ways, including but not limited to:
Information you provide directly. Examples include your name, email address, phone number, billing/shipping address, payment information, account credentials, and any other details you submit when you register, place orders, contact customer support, subscribe to newsletters, or otherwise.
Information collected automatically. When you visit our website, we may use cookies, web beacons, pixels, log files, and similar technologies to gather information such as your IP address, browser type, device identifiers, operating system, referring/exit pages, viewing behavior, and date/time stamps.
Information from third parties. We may receive information about you from other sources, including partners, service providers, or publicly available sources, and combine that with information we already have.
3. How We Use Your Information
We use collected information for the following purposes:
To provide, maintain, and improve our services, website, and customer experience.
To process and fulfill your orders, including shipping and billing.
To communicate with you, including responding to your inquiries, customer support, and sending transactional messages (order confirmations, shipping notifications, etc.).
To send marketing communications (where permitted), promotional offers, newsletters; to personalize content and recommendations.
To analyze usage and trends, understand how you use our services, optimize our operations, prevent fraud, or for security purposes.
To comply with legal obligations, resolve disputes, enforce our agreements, and protect our rights, property, or safety.
4. Cookies, Tracking & Similar Technologies
We use cookies and similar tracking technologies for various reasons:
Strictly necessary cookies: to operate our site, enable basic functions like page navigation and secure access.
Performance/analytics cookies: to understand how users interact with our site (e.g. pages visited, time spent) so we can improve it.
Functionality cookies: to remember preferences, settings, and profile details.
Targeting/advertising cookies: to deliver relevant ads or promotions, possibly via third‐party providers.
You may control or disable cookies through your browser settings or other tools, though this may limit some functionalities of our site.
5. Data Storage, Security & Retention
Your personal data will be stored on secure servers operated by us or by trusted third‐party service providers.
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Sharing & Disclosures
We may share your personal information in the following circumstances:
With service providers and vendors who perform services for us (e.g. payment processors, shipping carriers, email service providers, analytics providers).
With affiliates, subsidiaries, or business partners, where necessary to provide services or fulfill orders.
If required by law, regulation, legal process, or governmental request.
To enforce or protect our rights, privacy, safety or property, or those of our users or others.
In connection with a business transaction (e.g. merger, acquisition, reorganization, sale of assets).
7. Your Rights
Depending on where you live, you may have certain rights regarding your personal information:
Access & correction: The right to request what personal data we have about you and to correct inaccurate or incomplete data.
Deletion: The right to request deletion of your personal data in certain circumstances.
Objection / Restriction: The right to object to or restrict certain processing of your data.
Data portability: The right to obtain a copy of your data in a structured, commonly used, machine‐readable format, and/or to request us to transfer it to another entity.
Opt‐out: The right to opt out of marketing communications and targeted advertising.
8. Children’s Privacy
Our services are not directed to children under [age, e.g. 16] (or as required by applicable law). We do not knowingly collect personal data from children. If you believe that we may have collected information about a child, please contact us so we can take appropriate action.
9. International Transfers
If you are located in a region outside of [country where BLOOP is based], your personal information may be transferred to, stored, or processed in another country where our servers or service providers are located. We will take steps to ensure that such transfers comply with applicable data protection laws and that adequate safeguards are in place.
10. Third-Party Links & Services
Our site may contain links to third‐party websites or services not operated by us. We are not responsible for the privacy practices of those third parties.
We may also use third‐party tools (e.g. analytics, payment processors) which may collect or access your data. Their use of your information is governed by their privacy policies, not ours.
11. Legal Basis for Processing (if applicable)
If you are in a jurisdiction that requires us to state a legal basis (e.g. under the GDPR), our legal basis for processing your personal data may include:
Performance of a contract with you.
Consent, where you have given it (e.g. for marketing).
Compliance with legal obligations.
Legitimate interests, where applicable, except where overridden by your rights.
12. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date. If changes are material, we may provide more prominent notice (e.g. via email or on our site). Please review this policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, or if you would like to exercise any of your rights, please contact us at: [email protected]
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