Customer Account Extension

Your most likely referrers are repeat customers — and the customer account is where they spend their logged-in time. Unlike the post-purchase popup, which catches a buyer once at checkout, the account block is always there on the profile and order pages your loyal shoppers already visit. That makes it the best surface for steady, long-tail referrals.

The block renders through a Shopify UI extension inside the customer accounts area, so it looks native rather than bolted on. Customers see their referral link and a running view of what they have earned, right alongside their orders and details. Manage it under the Branding tab of your referral campaign, in the Customer account extension card.

Best practice: Show progress, not just a link. Surfacing what a customer has already earned — or how close they are to the next reward — turns the account block from a static link into a reason to share again. Pair it with the post-purchase popup to catch customers both at purchase and on every return visit.

What you can edit

The extension is content-first: customize the wording shown in the account with a live preview beside the editor. Content is split into two blocks.

Block	What it covers
Referral link	The block that shows the customer's referral link or code and the sharing options around it
Referral reward	The block that shows the customer what they have earned or can earn through referrals

Open either block to edit its text, switch the language with the language selector to localize it, and preview each version before you save.

The Referral reward block lists every reward type a referrer can earn — discount code, store credit, cash, and custom rewards, the last shown by the description you gave them along with the date you fulfilled them.

Notes on availability

The customer account extension is a paid feature. If it is not part of your current plan, the editor shows an upgrade prompt and the content fields stay locked until you upgrade.

Next steps

• Start with getting started with referrals to enable the program.
• Style the storefront widget in referral widget branding.
• Capture more referrers with the post-purchase popup and a referral landing page.
• Decide how customers pass along their link in referral social sharing channels.