# Fraud Center

### 1. Why Fraud Center Matters

Referral programs often include rewards such as cash, coupons, or discounts. Without proper controls, they can be exploited.

The Fraud Center helps you:

* Detect suspicious referral behavior
* Protect your reward budget
* Ensure fairness across all participants
* Maintain trust in your referral program

***

### 2. How Fraud Detection Works

Every time a referral order is created:

1. The system automatically evaluates the order
2. If suspicious behavior is detected:
   * The order is tagged as **Suspicious**
   * The referrer is flagged in the Fraud Center
   * The reward enters a **review period (default: 14 days)**
3. You can take action:

* **Approve** → Mark as valid and issue reward
* **Reject** → Mark as invalid, no reward issued
* **Ban Referrer** → Block the referrer and reject all related rewards

***

### 3. Suspicious Activity Types

The system identifies suspicious behavior based on common fraud patterns, including:

* **Self-referral attempts**\
  When a user tries to refer themselves
* **Multiple referrals from the same source**\
  For example, repeated activity from the same device or network
* **Unusual referral volume**\
  A high number of referrals generated within a short period

👉 These patterns indicate potential abuse of the referral program

***

### 4. Suspicious Orders

When an order is marked as **Suspicious**:

* The reward is **not issued immediately**
* A **review period** is applied before approval
* The order appears in the Fraud Center for manual review

#### Available Actions

* **Approve** → Reward is issued normally
* **Reject** → Reward is denied

***

### 5. Ban Referrer

When a referrer is banned:

* They can no longer receive rewards
* Their referral link/code is disabled
* All pending rewards are:
  * Rejected
  * Not eligible for payout

👉 Use this to stop repeated or large-scale abuse

***

### 6. Merchant Control

You have full control over fraud handling:

* Review all suspicious orders
* Decide to approve or reject rewards
* Take action against abusive users
* Enable or disable fraud detection

***

### 7. Enable / Disable Fraud Detection

* **Enabled**
  * New orders are automatically checked
* **Disabled**
  * New orders are not evaluated
  * Existing flagged orders remain unchanged

***

### 8. Best Practices

* Keep fraud detection **enabled** for active campaigns
* Review suspicious orders regularly
* Use **Ban Referrer** for repeated abuse cases
* Combine with **Fraud Prevention settings** for stronger protection

***

### 9. Summary

The Fraud Center helps you:

* Minimize fraudulent referrals
* Protect your marketing budget
* Maintain a fair and trustworthy referral program


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