> For the complete documentation index, see [llms.txt](https://docs.bloop.plus/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bloop.plus/referral-program/management/track-coupons.md).

# Track Coupons

Track coupons is the ledger of every discount-code reward Bloop has created — from the moment it's issued to the order it's redeemed on. It answers two questions: did the reward reach the referrer, and are they redeeming it? A pile of unused codes is a quiet signal your reward isn't pulling its weight.

### Coupon statuses

Each code carries a status that reflects where it is in its life:

| Status    | What it means                                                                              |
| --------- | ------------------------------------------------------------------------------------------ |
| Available | The code has been issued but not yet redeemed, and it still exists in Shopify.             |
| Used      | A customer redeemed the code on an order.                                                  |
| Expired   | The code reached its expiry date without being redeemed.                                   |
| Deleted   | The code no longer exists in Shopify (for example, you removed it from the Shopify admin). |

Bloop derives the status from the code itself: redeemed codes show as **Used**, codes with a past expiry date show as **Expired**, codes missing from Shopify show as **Deleted**, and everything else is **Available**.

### What each row shows

For every code, the view lists:

* The **discount code** and its description.
* The **referrer** who owns it, by name and email.
* The **status** and expiry date.
* For redeemed codes, the **order** the code was used on, so you can confirm the redemption in Shopify.

### Filter and search

* **Filter by status** to focus on, say, only **Used** codes (to see real redemptions) or **Expired** codes (rewards that went unused).
* **Search by code** to find a specific coupon a referrer is asking about.
* **Sort by date** to see the newest or oldest codes first.

### How to use this view

* **Confirm a reward was delivered.** If a referrer says they never got their discount, find their code here and check its status.
* **Measure reward engagement.** A high share of **Available** or **Expired** codes means referrers are earning rewards but not redeeming them — a signal your reward may not be compelling enough.
* **Spot deleted codes.** A **Deleted** status means the code was removed in Shopify; reissue it if the removal was a mistake.

### Next steps

* See the wider stream of program events in [Referral activity](/referral-program/analytics/activity.md).
* Configure the discount-code reward in [Referrer and referee rewards](/referral-program/rewards.md).
* Review referred purchases in [Referral orders](/referral-program/management/orders.md).


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