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Track Coupons

A reward only works if it gets used. When a referrer earns a discount-code reward, Bloop creates a real Shopify discount code for them — and Track coupons is the ledger of every one of those codes, from the moment it is issued to the order it is finally redeemed on. It answers two practical questions: did the reward actually reach the referrer, and are referrers redeeming what they earn? A pile of codes that never get used is a quiet signal that your reward is not pulling its weight.

Coupon statuses

Each code carries a status that reflects where it is in its life:

Status
What it means

Available

The code has been issued but not yet redeemed, and it still exists in Shopify.

Used

A customer redeemed the code on an order.

Expired

The code reached its expiry date without being redeemed.

Deleted

The code no longer exists in Shopify (for example, you removed it from the Shopify admin).

Bloop derives the status from the code itself: redeemed codes show as Used, codes with a past expiry date show as Expired, codes missing from Shopify show as Deleted, and everything else is Available.

What each row shows

For every code, the view lists:

  • The discount code and its description.

  • The referrer who owns it, by name and email.

  • The status and expiry date.

  • For redeemed codes, the order the code was used on, so you can confirm the redemption in Shopify.

  • Filter by status to focus on, say, only Used codes (to see real redemptions) or Expired codes (rewards that went unused).

  • Search by code to find a specific coupon a referrer is asking about.

  • Sort by date to see the newest or oldest codes first.

How to use this view

  • Confirm a reward was delivered. If a referrer says they never got their discount, find their code here and check its status.

  • Measure reward engagement. A high share of Available or Expired codes means referrers are earning rewards but not redeeming them — a signal your reward may not be compelling enough.

  • Spot deleted codes. A Deleted status means the code was removed in Shopify; reissue it if the removal was a mistake.

Next steps

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