# Order
### 1. Purpose
Use this page to:
* Review referral orders and validate reward eligibility
* Approve or decline rewards for each order
* Monitor reward status across all orders
* Manage payout processes for referrers
***
### 2. Order Lifecycle
Each referral order goes through the following stages:
1. **Pending**\
The order is under review (waiting period or validation rules)
2. **Approved (Reward sent)**\
The reward has been approved and issued to the referrer
3. **Declined**\
The reward is rejected (e.g. invalid order, fraud suspicion)
***
### 3. Order List
The order table displays all referral-generated orders and their reward status.
#### Key Fields
| Field | Description |
| ----------------- | ---------------------------------------------- |
| **Order ID** | Shopify order ID generated from a referral |
| **Created at** | Date and time the order was created |
| **Referrer** | Customer who referred the order |
| **Referee** | Customer who placed the order |
| **Order value** | Total value of the order |
| **Reward status** | Current reward state (Pending, Sent, Declined) |
| **Action** | Approve or decline the reward |
***
### 4. Reward Status
Each order includes a reward status indicator:
* **Pending**
* The reward is under review
* May include a countdown (e.g. “X days left in review period”)
* **Reward sent**
* The reward has been successfully issued
* **Reward declined**
* The reward has been rejected
* **Suspicious**
* The order is flagged for potential fraud
* Requires manual review before approval
***
### 5. Filters
Use tabs to filter orders by reward status:
* **All orders**\
View all referral orders
* **Pending rewards**\
Orders awaiting review
* **Sent rewards**\
Orders with rewards already issued
* **Declined rewards**\
Orders with rejected rewards
* **Cash payout**\
Orders grouped for payout processing
***
### 6. Search
Use the search bar to quickly find orders by:
* Order ID
* Referrer email
* Referee email
***
### 7. Actions
#### Approve Reward
* Confirms the order is valid
* Issues the reward to the referrer
#### Decline Reward
* Rejects the reward for the order
* Common reasons:
* Fraud suspicion
* Order cancellation
* Not meeting campaign conditions
***
### 8. Cash Payout
The **Cash payout** tab allows you to manage reward payments for referrers.
#### Key Fields
| Field | Description |
| ------------------ | ------------------------------ |
| **Referrer** | Customer receiving payout |
| **Payment method** | Selected payout method |
| **Reward** | Total reward amount to be paid |
| **Payment status** | Current payout status |
| **Action** | Manage or process payout |
***
### 9. Create Payout
When processing payouts, you can:
* Select approved orders
* Review total sales and commission
* Confirm payout for selected orders
#### Key Actions
* **Select orders**\
Choose one or multiple approved orders
* **Review totals**
* Total sales
* Total commission
* **Process payout**\
Finalize and send payment to the referrer
***
### 10. Notes
* Rewards should only be approved after the validation period is completed
* Suspicious orders should be reviewed carefully before approval
* Declined rewards cannot be reversed unless manually reprocessed
* Payouts are typically based on approved orders only
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