# Customize email sender domain {% hint style="info" %} Customizing your email sender domain requires collaboration between us and you. Please reach out via in-app Live chat or email at **** for assistance. {% endhint %} ## How it works By default, our email notifications are sent through the domain `email-bsscommerce.com`. Even if you customize the sender address to something like `sender@your-domain.com`, the emails will still be delivered using our `email-bsscommerce.com` domain.
To customize the email sender domain, please follow these steps: 1. Provide us with your desired sending domain via Live chat or by emailing us at [**support-sbc-tc@bsscommerce.com**](mailto:support-sbc-tc@bsscommerce.com). 2. Add the DNS records we provide to your domain. The records are essential for allowing our email service to send emails on behalf of your domain. Rest assured, we only send emails that you have configured in the app. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.bloop.plus/settings/customize-email-sender-domain.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.