> For the complete documentation index, see [llms.txt](https://docs.bloop.plus/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bloop.plus/help/faqs.md). # FAQs Common questions about getting Bloop live, understanding plans, cleaning up branding, and how referral links, codes, and store access work. If you're setting up for the first time, start with [getting started with referrals](/referral-program/getting-started.md) or [getting started with affiliates](/affiliate-program/getting-started.md). ### Getting Bloop running #### How do I enable the app embed block? Bloop's storefront widgets — the referral popup, landing page, sharing buttons, and account extension — only appear once you enable the **app embed block** in your theme. Do this before you launch. 1. In the Bloop dashboard, find the **Enable app embed on your theme** card (or the **App embed status** indicator on your home screen). 2. Choose **Enable app embed**, or **Open theme editor** to go straight to your theme's app-embed settings. 3. In the theme editor, switch the Bloop app embed on and save. If the app embed is off, you'll see a warning that your branding won't appear on your storefront. Enabling it is free on all plans. #### Does Bloop work on the Free plan straight away? Yes. The Free plan ($0/month) includes referral links and codes, discount and store-credit rewards, landing pages, popups and widgets, the affiliate portal and commissions, and automated email flows — enough to run a real program. Upgrade only when you outgrow the free order limits. ### Pricing and plans #### How much does Bloop cost? Bloop has two plans: * **Free — $0/month.** Includes 10 referee orders and 10 affiliate orders, discount and store-credit rewards, referral link and code, landing pages, popups and widgets, the affiliate portal and commissions, and automated email flows. * **Premium — $59.90/month.** Everything in Free, plus unlimited referee and affiliate orders, a custom sender email, Klaviyo and Mailchimp integrations, watermark removal, and prioritized support. Every plan includes a 14-day free trial, and you can cancel anytime with no data loss. See the [full pricing page](https://sbc-gitlab.bsscommerce.com/sa-division/tm-team/SABRP/bloop-docs-md/-/blob/master/pricing/README.md) for the complete feature comparison. #### What happens when I hit the Free plan's order limit? The Free plan covers 10 referee orders and 10 affiliate orders. Upgrade to Premium for unlimited orders. Your existing data stays intact when you upgrade or downgrade. #### Can I switch plans anytime? Yes. Upgrade or downgrade at any time without losing data. There are no hidden fees beyond the monthly subscription. ### Branding and the watermark #### How do I remove the "BLOOP" watermark? The "Powered by BLOOP Referrals & Affiliates" watermark is removed by upgrading to the **Premium plan**. Bloop also offers to remove the "BLOOP Referral by BSS" watermark for free on request — open the watermark-removal request in your settings and contact the team via chat. If you're already on Premium, the watermark is removed automatically and no request is needed. ### Referral links vs referral codes #### How do referral links and referral codes work? Bloop gives referrers two ways to share. Enable either or both in your campaign's referral method settings: * **Referral link** — each referrer gets a unique link. The friend visits it, enters their email, and receives a discount code to use at checkout. Because it captures the friend's email, Bloop can send the discount and follow-up emails. Best for email, chat, and social sharing. * **Referral code** — each referrer gets a unique code (prefixed with `BLOOP` by default, like `BLOOP-A1B2C3-1042`). The friend types the code at checkout. No email step, which suits word-of-mouth and offline sharing. At least one method must stay on; turning both off disables the referral program. For a deeper comparison, see [choose a referral sharing method](/referral-program/referral-methods.md) and the blog guide on [referral codes vs referral links](https://bloop.plus/blog/referral-codes-vs-referral-links/). #### Can I run links and codes at the same time? Yes. Enable both so each referrer shares through whichever channel fits, with the same reward logic behind both. Bloop tracks each share so you can compare channel performance in [referral analytics](/referral-program/analytics/analytics.md). ### Access and installation #### Does Bloop need collaborator access to my store? No. Bloop is installed from the Shopify App Store and runs with the permissions you grant during installation. If an outside party — an agency or a Bloop specialist — needs to help set it up, they request **collaborator access** through the Shopify Partner Dashboard, and you approve it from your Shopify admin under **Settings → Users and permissions**. You can revoke that access at any time. #### Do I need to be a Shopify Partner to use Bloop? No. Bloop is a merchant app you install like any other Shopify app. Partner accounts and collaborator requests only come into play when you invite an outside party to help manage your store. ### Related * [Getting started with referrals](/referral-program/getting-started.md) * [Getting started with affiliates](/affiliate-program/getting-started.md) * [Test your referral program before launch](/help/test-referral.md) * [Test your affiliate program before launch](/help/test-affiliate.md) * [Bloop pricing](https://sbc-gitlab.bsscommerce.com/sa-division/tm-team/SABRP/bloop-docs-md/-/blob/master/pricing/README.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. 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