How to read the referral activity log
The activity log lists every referral event, newest first: joins, claimed rewards, purchases, revoked rewards and bans. Use it to confirm the program is live, follow one customer’s path or grab a referrer’s share link. For totals, use analytics.

Open Referral program → Activities.
Activity types
Section titled “Activity types”Read the Role column first. Referrer is the customer who shared the link, and Referee is the customer they referred. The same activity can belong to either one.
| Activity | What it means | What the entry shows |
|---|---|---|
| Joined | A customer joined the program as a referrer | Their share link, and the referee discount code if one applies |
| Claimed | A reward was claimed | The referee’s discount code, or the referrer’s reward (discount code, store credit, cash, a custom reward, or a code for a free product) and the order it came from |
| Purchased | A referee completed a qualifying purchase, so the referral succeeded | The order that completed the referral |
| Revoked | The referrer’s reward was taken back because its order was cancelled or refunded. The referral also stops counting toward tier progress | Reward revoked, with no reward name, reason or order link. See reward revocation |
| Banned | A referrer was banned in the Fraud center | Only that the referrer was blocked. Their link and code stop working, unused reward codes are disabled, and new referrals no longer count |
Read the feed
Section titled “Read the feed”- Entries are listed newest first. You can sort them either way.
- Every entry shows the customer’s name and email. Click the customer to open their record and full referral chain.
- A steady run of Joined and Claimed entries means the program is live. Purchased entries show momentum.
- For totals such as conversion rates, revenue and top referrers, use Referral analytics. This log is for event-by-event detail.
Next steps
Section titled “Next steps”- See the full picture for one person in Contacts.
- Track the discount codes behind Claimed events in Track referral discount codes.
- Review program results in Referral analytics.

