How to track referral discount codes

Track coupons is the ledger of the discount codes Bloop issues as referrer rewards, from the moment a code is issued to the order it’s redeemed on. It answers two questions: did the reward reach the referrer, and are they redeeming it? A pile of unused codes is a quiet signal your reward isn’t pulling its weight.

Open Referral → Track Coupons.

This view lists the discount codes issued as referrer rewards. Referee codes, free-product codes, store credit and cash rewards never appear here, so a missing row does not always mean a reward was not issued.

Coupon statuses

Each code carries a status that reflects where it is in its life:

Status	What it means
Available	The code has been issued but not yet redeemed, and it still exists in Shopify.
Used	A customer redeemed the code on an order.
Expired	The code reached its expiry date without being redeemed.
Deleted	Bloop removed the code itself, usually because the referral order was cancelled or refunded.

Bloop derives the status from the code itself: redeemed codes show as Used, codes with a past expiry date show as Expired, codes Bloop has removed show as Deleted, and everything else is Available. Deleting a code in the Shopify admin is not detected, so that code keeps its old status here.

What each row shows

For every code, the view lists:

• The discount code and its description.
• The referrer who owns it, by name and email.
• The status and expiry date.
• For redeemed codes, the order the code was used on, so you can confirm the redemption in Shopify.

Filter and search

• Filter by status to focus on, say, only Used codes (to see real redemptions) or Expired codes (rewards that went unused).
• Search by code to find a specific coupon a referrer is asking about.
• Sort by date to see the newest or oldest codes first.

How to use this view

• Confirm a reward was delivered. If a referrer says they never got their discount, find their code here and check its status.
• Measure reward engagement. A high share of Available or Expired codes means referrers are earning rewards but not redeeming them — a signal your reward may not be compelling enough.
• Spot deleted codes. A Deleted status means Bloop took the code back, usually after a cancelled or refunded order. Check the order in Referral orders before you reissue anything.

Next steps

• See the wider stream of program events in Referral activity.
• Configure the discount-code reward in Referrer and referee rewards.
• Review referred purchases in Referral orders.