How to track referral discount codes

Track Coupons lists every discount code Bloop issued as a referrer reward, from the day it was created to the order it was used on. Use it to check a referrer got their reward, and whether referrers actually redeem them.

Only referrer discount codes appear here. Friend codes, free products, store credit, cash and custom rewards don’t, so a missing row doesn’t mean a reward wasn’t issued. To check other reward types, open the referrer in Contacts and look at Referrer rewards.

How to find a referrer’s code

Find the code → Check its status
1. In Referral program, click the Track Coupons tab.
2. Type in Search by coupon code to find a code a referrer is asking about:
3. Or click Add filter → Status and pick Available, Used or Expired.
4. Check the code’s Status and Expiry date. Used in order links to the Shopify order the code was used on:
Click the referrer’s email to open their contact page. Click Created at to sort oldest or newest first.

Understanding code status

Status	What it means
Available	Issued, not used yet, and still valid
Used	Redeemed on an order
Expired	Past its expiry date, or deactivated, for example when you ban the referrer
Deleted	Bloop removed it because the referral order was cancelled or refunded. See reward revocation

Best practices

Check here first when a referrer says they got nothing. Search their code: Available means it’s waiting to be used.
Watch the share of Available and Expired codes. Many unused rewards mean referrers earn them but don’t come back to spend them. Try a bigger or different reward.
Before reissuing a Deleted code, check the order in Referral orders. It was usually cancelled or refunded.

Referral orders - the orders behind each reward
Referrer and referee rewards - set up the discount-code reward
Referral activity - every program event in one stream